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FOREWORD

Giuseppe Baldetti, Head of Academy>

Skills development and training in complex organisations, which put into play well Foreword Training Programmes 7
structured and profound competences, cannot overlook the technology that activates
the learning process, the continuous updating of the training contents, the adoption of
didactic methods that are able to effectively support the development of individuals.
The commitment which the Academy dedicates to the design and the delivery of
its training courses is outstanding because it effectively oversees three key factors: the
maintenance and development of the technology in the simulators, necessary for the
training process of operational personnel, but also an effective platform for the development
of social skills and abilities; the ongoing collaboration and mutual exchange between the
Academy and the operational world, which allows instructors and teachers to keep their
skills up to date; experimentations and considerations on the models and the innovation
of didactic methodologies, occur through the participation and the contribution to national
and international professional networks.
The training courses and services in this catalogue are the result of a daily commitment
and 20 years of experience in skills development and training of operational and non-
operational personnel. An experience that has taught the Academy to respond to needs
which have become more and more challenging: from “simple” courses to the development
of complex solutions for international clients, from the initial training to the continuous
updating of operational personnel’s skills in the provision of air traffic control services, to
the training of all personnel who work in the wider field of air transport.

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