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English for Airport Security Staff

Meteorological Training                                                                                        Duration: 2 day course

                                        To develop language awareness, acquire specialised terminology, build confidence in the professional skills needed for their job.

Human Performance in Flight Ops         Target Population  Course designed for security staff who have a basic knowledge of English and need to improve their English.
                                        Objectives
Airline, Airport and Aviation Industry  Core Contents      After completing the course the participants will:
                                                           •	 have the knowledge, skills and understanding to be able to communicate comfortably on work related topics;
                                        Notes              •	 be more effective in their use of functional language and be able to focus on its proficiency in different situations;
                                                           •	 use the correct register and communicate with the professional formality when dealing with particularly complex

                                                             problem solving tasks.

                                                           The topic is integrated into a range of class activities designed to equip the participant with the strategies and
                                                           approaches needed to deal with the demands of their jobs.
                                                           Vocabulary presented and practised in context to help participants understand and use their skills in the work environment.
                                                           Language skills are practised in realistic case studies which reflect topical security issues, such as:
                                                           •	 aggressive passengers;
                                                           •	 dangerous items;
                                                           •	 banned items;
                                                           •	 body search and passenger screening;
                                                           •	 duty free issues;
                                                           •	 checking baggage.
                                                           Specific items can be oriented to participants’ needs. Strong emphasis on the development of natural speaking skills
                                                           when dealing with passengers. Coverage of language structures known to be essential for security.

                                                           An attendance certificate will be issued at the end of the course.At the end of the course a pocket user-friendly
                                                           phrasebook will be given to each participant.
                                                           This course covers specific aspects for Airport Security Staff, the two day course English for Airport Personnel can be
                                                           part of a larger and more effective offer.

English for Aviation

                                                                                                                                                                           COURSE INFO

Security                                                   Focal Point: Corrado SCATIGNO

                                                           email: training@enav.it

                                                           Availability: SCHEDULED ON REQUEST
                                                           Language: ITALIAN  ENGLISH
                                                           Compliancy: Common European Framework of Reference

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