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English for Ground Handling Agents

Duration: 2 day course Meteorological Training

To develop language awareness, acquire specialised terminology, build confidence in the professional skills needed for their job.

Target Population Course designed for Ground handling Agents who have a basic knowledge of English and need to improve their English. Human Performance in Flight Ops
Objectives
Core Contents After completing the course the participants will: Airline, Airport and Aviation Industry
• have the knowledge, skills and understanding to be able to communicate comfortably on work related topics;
Notes • be more effective in their use of functional language and be able to focus on its proficiency in different situations;
• use the correct register and communicate with the professional formality when dealing with particularly complex

problem solving tasks.

The topic is integrated into a range of class activities designed to equip the participants with the strategies and
approaches needed to deal with the demands of their jobs.
Vocabulary presented and practised in context to help participants understand and use their skills in the work
environment Language skills are practised in realistic case studies which reflect topical ground handling issues, such as:
• communicating needs to aircraft crew;
• understanding aircraft crew needs;
• unusual events;
• aircraft and airport vocabulary;
• phraseology;
• giving and understanding directions.
Specific items can be oriented to participants’ needs. Strong emphasis on the development of natural speaking skills
when dealing with crew members. Coverage of language structures known to be essential for ground handlers.

An attendance certificate will be issued at the end of the course. This course covers specific aspects for Ground Handling
Agents, the two day course English for Airport Personnel can be part of a larger and more effective offer.

English for Aviation

Focal Point: Corrado SCATIGNO COURSE INFO Security
Courses for the Aviation Field Training Programmes 67
email: training@enav.it

Availability: SCHEDULED ON REQUEST
Language: ITALIAN ENGLISH
Compliancy: CEFR,

ICAO Doc 4444