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22 ENAV – 2014 Financial Statements

In 2014, the investigative process was strengthened by adopting automated
reporting tools. Created in conformity to the provisions of Regulation no.
376/2014, these tools are a guarantee for data protection and, beginning
from their architecture, form systems that are no longer merely declarations
of principle, but are protected by prohibitions and obligations expressly
defined to safeguard the individuals and organizations involved.

With regard to the classification of significant safety events in 2014, the
Risk Assessment Tool was applied:

l in 80% of investigations regarding Minimum Separation Infringement
(MSI);

l in 88% of investigations regarding Runway Incursion (RIN).

In detail: i) in En-route environment (air space controlled by the four ACCs
of Rome, Milan, Padua and Brindisi), 0.008% of assisted IFR flights were
involved in an MSI and 0.006% in an MSI with ATM responsibility; ii) in
Airport environment (air space controlled by ENAV airport structures),
0.006% of assisted movements were involved in an RIN and 0.0009% in
an RIN with ATM responsibility.

Quality and Punctuality

In 2014, ENAV continued to provide a high level of punctuality to its
customers who, in the capacity area, and especially in the en-route
area, experienced only a minimal delay attributable to the provision of
air navigation services. With regard to the most important and binding
performance indicator applied in the 2012-2014 reference period as
a parameter to measure the quality of the air traffic and management
service, i.e., Minutes of en-route ATFM (Air Traffic Flow Management)
delay for flights, ENAV’s performance was 0.02 minutes/flight. In 2014,
only 29,659 minutes of ATFCM delay were attributed in over 1.5 million
IFR/GAT flights assisted during the en-route flight phase.

The average en-route delay per flight in 2014 was approximately 17% of
the delay that the European Commission deemed adequate and justifiable
for each assisted flight for the en-route domain in the entire year: a clear
indication of ENAV’s ability to manage air traffic safely and efficiently, and
with full availability and continuity in the use of air space.

This level of quality implies a significant value for ENAV’s customers in
strictly economic terms. For an airline, every minute of ATFCM delay is
a cost, which studies used by the European Commission estimate at
¤87.00/minute Gate to Gate. With respect to this parameter, the economic
countervalue of ENAV’s performance is therefore obvious and significant.

Despite the increase in domestic air traffic in 2014, ENAV efficiently
managed en-route traffic, guaranteeing maximum operating safety and
simultaneously minimizing the cost of ATFCM delay.